Performance Ridge Consulting specializes on the “how” of performing to a program or event.  Usually, a client has a stated strategy upon which they want to execute, or they have made a decision to pursue a transformational event.
PRC helps you execute to your desired outcomes.  The table below provides guidelines for roles  -- for both the client, or other partner on behalf of the client, establish “what is to be done and for PRC who will help you successfully get to the desired state.

Also included are some of the associated Service Elements that PRC can provide to your Transformation Activity. (see below)

Strategy

The strategy definition, or redefinition phase, is where strategies are created or refreshed. Once a decision is made to pursue a transformational activity, the assessment phase creates the targets for action.  This phase involves creation of the plan to achieve the objectives of the renewal work.  These transformation activities are often complicated, are keys to corporate success, and represent a major change event for the employees.    The ultimate goal here is to optimize the value to be gained from the transformational undertaking.

Some of the Our Capabilities include:

• Client Review of previous due diligence activities that have been completed.
• Creation of strategy for ongoing renewal and corporate mindset.

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Assessment

The assessment phase involves extracting and ensuring achievement of maximum value.  Depending on the activity being undertaken, the objectives of this phase would include organization review and rationalization, review of target markets and review of real estate, cost reengineering, and performance optimization.  In parallel, industry benchmarking information is gathered and compared to baseline corporate metrics.  The differences are used to create a concrete list of target activities and recommendations which are the output and deliverables to the client from this phase.  The assessment phase starts with documentation of the scope of the activity and concludes with establishment of a list of targeted recommendations, including quantified benefits, such that the synergies and tactical goals of the transformational activities can be achieved and exceeded. 

Some of the Our Capabilities include:

• Program Management of Assessment Phase
• Organizational communication
• Data gathering; partner with client through interviews and working sessions
• Review and leverage existing client work objects and activities, if any
• Baseline preparation (existing metrics; baseline performance)
• Review geographic strategy
• Business process mapping
• Core/non-core competency assessment (Business Process Outsourcing  / Information Technology Outsourcing / Business  Process Reengineering)
• Gather external benchmarking data; compare to baseline
• Gap analysis
• Opportunity identification
• Organizational design and development
• Formal recommendations and benefit sizings
• Creation of project plans and business cases; including document management
• Transition services (if client is managing  implementation)

Assessment Example: Human Resource Requirements
Performance Ridge Consulting (PRC) provides experienced people to guide client staff through the engagement.  Early on, the resource requirements are heaviest for PRC but with high client interaction.  As time progresses, and as the client’s readiness level increases, the shift moves to where the client takes more of a leadership role and PRC gradually moves into the background.  We have found that reengineering efforts are most effective, and get the highest level of organization buy-in, when they are given the adequate level of sponsorship and leadership from the client as opposed to being led by “outsiders”.  At an agreed-to point in time, PRC does a full transition, or hand-off, to client staff.  This is done not only to finalize the established program, but to allow for the new reengineering mentality to be continued into the future by the client team.

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Implementation

The final phase is implementation which is where the specific recommendations from the assessment phase are translated into executable projects.  Without a keen focus on execution, the stated value of the transformational activities will not be achieved.  Execution is accomplished via a rigorous and sharp program and project management approach using proven tools and processes for tracking and measurement.

Some of the phases are necessarily, or logically, led by the client team.  Other phases are more appropriately led by external, supplemental resources which are experienced in bringing in the tools, processes, and focus to make your business successful in its transformational activities.

While many consulting firms want to help with diligence, strategy, and even assessment, they often do not have the expertise, interest, or risk tolerance to see their recommendations through to implementation. 
Performance Ridge Consulting has the people, expertise and passion to lead your firm through its renewal activities, including implementation of the identified recommendations to achieve the quantified benefits,  while ensuring minimal disruption to day-to-day activity.

Some of the Our Capabilities include:

• Creation of program  and project structure
• Program management of all projects ; manage execution of recommendations from assessment  
• Manage financial forecast – of both projects and benefits streams; link to client Finance organization
• Manage all program and project quality objectives
• Manage transition to selected outsource providers
• Provide turn-key transition to client  -- of remaining in-flight work and/or relating to maintenance of optimized environment
• Post-implementation review of program and results
• Third Party Management (Additional partners and vendors)

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